Shipping policy

Thank you for shopping with KEMMY 26 SHOP! We’re committed to getting your order to you as quickly and safely as possible.

Processing Times

Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order has been shipped.

Please note: During high-volume periods (e.g., holidays, sales), processing times may be slightly longer.

Shipping Rates & Delivery Times

We currently offer the following shipping options:

Domestic (within [Country Name]):

  • Standard Shipping (3–7 business days): $40-50

  • Express Shipping (1–3 business days): $60-100

International Shipping:

  • Rates are calculated at checkout based on your location and order weight.

  • Delivery times vary by destination, typically 7–21 business days.

Free Shipping

We offer free standard shipping on all domestic orders over $30.

Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

If you haven’t received your tracking info or have questions, feel free to contact us at kemenergy26@gmail.com.

Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the item price or shipping cost.

We are not responsible for delays caused by customs.

Delivery Issues

If your order shows as delivered but you haven’t received it:

  • Double-check your shipping address.

  • Look around your delivery area or ask neighbors.

  • Contact your local postal service.

Still no luck? Reach out to us at kemenergy26@gmail.com and we’ll help however we can.

We are not responsible for packages lost or stolen after delivery is confirmed.

Shipping Restrictions

We do not ship to:

  • Certain countries due to legal or logistical constraints

Questions?

If you have any questions about your order or our shipping process, our customer service team is here to help:

📧 kemenergy26@gmail.com
📞+1 4703439798

This policy is subject to change without notice. Please check back for updates before placing an order.